Re-posted from Stalled, Stuck, or Stale Blog.
By Steve McKee.
I recently toured Austin-based QuantumDigital, a company that integrates digital technologies with direct mail, print, online and mobile to optimize consumer response. The operation is impressive and filled with the the quiet purr of the latest high-tech, digital printing, routing and shipping machines.
What I found most impressive during the tour, however, was the reception desk. Eric Cosway, EVP/CMO (and our tour guide), introduced us to a charming lady named Dee. Eric proudly announced that when you call QuantumDigital you will always speak with a real person.